1. Introduction

E-lab HK Limited ("we", "us", or "our") operates Accrual.pro (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

We are committed to protecting your privacy and ensuring transparency about our data practices. This policy applies to all users of Accrual.pro.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

• Account information (name, email address, password)
• Business information (company name, address, tax identification)
• Financial data you input into the Service (transactions, customers, vendors, etc.)
• Communication data when you contact us for support
• Payment information (processed securely through third-party payment processors)

2.2 Automatically Collected Information

When you use the Service, we automatically collect certain information:

• Log data (IP address, browser type, operating system, access times)
• Device information (device type, unique device identifiers)
• Usage data (features used, actions taken within the Service)
• Performance data (page load times, error reports)

2.3 What We Do NOT Collect

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve the Service
• To process your transactions and manage your account
• To communicate with you about the Service, updates, and security alerts
• To provide customer support and respond to your inquiries
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our Terms of Service
• To perform internal analytics to improve our Service (without third-party tools)

4. Data Storage and Security

We implement industry-standard security measures to protect your data:

• Data encryption in transit (TLS/SSL) and at rest
• Secure database hosting with regular backups
• Access controls and authentication mechanisms
• Regular security audits and updates
• Employee confidentiality agreements and limited data access

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: We may share data with trusted service providers who assist us in operating the Service (e.g., hosting providers, payment processors) under strict confidentiality agreements
• Legal Requirements: We may disclose information if required by law, court order, or government request
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity
• Protection of Rights: We may share information to protect our rights, property, or safety, or that of our users or the public

6. Cookies and Tracking Technologies

7. Your Data Rights

You have the following rights regarding your personal data:

• Access: You can request a copy of your personal data
• Correction: You can update or correct your personal information through your account settings
• Deletion: You can request deletion of your account and associated data
• Export: You can export your data in a machine-readable format
• Objection: You can object to certain processing of your data
• Withdrawal: You can withdraw consent for data processing where applicable

To exercise these rights, please contact us using the information provided at the end of this policy.

8. Data Retention

We retain your personal data for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. When you close your account, we will delete your personal data within 30 days, except:

• Data we are required to retain for legal, tax, or regulatory purposes
• Data necessary to resolve disputes or enforce our agreements
• Anonymized data used for statistical purposes

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

10. Children's Privacy

The Service is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: